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Hotel · Melbourne · Victoria

Grand Hyatt Melbourne

A five-star stay on Collins Street in the heart of Melbourne's CBD, within walking distance of laneways, cafes, and the Yarra River.

  • Walk to Flinders Street Station in 10 minutes
  • Rooms with river or city views
  • On-site spa, fitness centre, and dining
8.7 Great 4555 reviews Booking.com 8.7 · 4555 reviews

About

Grand Hyatt Melbourne

Grand Hyatt Melbourne operates from a prime Collins Street address in the CBD, putting the city's famous laneways, boutiques, and cafe culture within easy reach. Treasury Gardens is about 0.7 km away, and the property sits close to the Yarra River precinct, museums, galleries, and sports and concert arenas.

Guests choose between rooms and suites with king or twin beds, many with city or river views, plus club-access options that include the lounge. Facilities extend well beyond the room: a spa and wellness centre, fitness centre, restaurant and bar, valet parking, and a 24-hour front desk with express check-in and check-out.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Central CBD location — A 10-minute walk from Flinders Street Station and close to Treasury Gardens, the river, museums, and galleries.
  • High-scoring service — Staff receive some of the highest marks from guests, with several reviews mentioning professional, friendly, and accommodating treatment.
  • Rooms and comfort praised — Rooms rate 9.1, with guests highlighting soundproofing, size, views, and updated club-level furnishings.
  • Excellent club lounge — Club-access rooms and the lounge are singled out for their service, comfort, and modern appointments.
  • Strong dining and breakfast — The on-site restaurant and bar receive praise, and breakfast is repeatedly described as delicious and outstanding.

Worth weighing

4 to weigh
  • Some rooms feel dated — One guest noted their room was dated with a seriously small shower, even though the overall rating remained high.
  • Club breakfast variety — A club-lounge guest wished for hot breakfast options and a wider beverage selection in the morning.
  • Facilities rating is lower — The lowest category score is Facilities at 7.9, suggesting the property's public areas may not match the rooms and service.
  • Pets are not allowed — The hotel does not permit pets, so travellers with animals need to look elsewhere.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Room River View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Twin Room River View

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Twin Room River View Club Access

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Room Spa Bath

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Room River View Club Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

1 King Bed City View

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

King Room Club Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Deluxe King Room Club Access

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Grand King Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Diplomatic Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • Valet parking
  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Lift
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Room service
  • Happy hour
  • Welcome drink
  • Children's menu

Wellness & Leisure

  • Spa & wellness centre
  • Fitness centre
  • Facial
  • Beauty treatment
  • Body wraps
  • Full body massage
  • Treatment room

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Bathtub
  • Electric kettle
  • Flat-screen TV

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Babysitting/Child services
  • Cots
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Accessibility

  • Rooms/Facilities for disabled
  • Wheelchair access
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 4555 reviews

Guest-rated 8.7/10 from 4,555 reviews

Booking.com · 8.7 · 4555 reviews
8.7Verified guest

“The fitness centre was excellent, with quality equipment and a nice view. I loved the intimate dining in glassed booths that overlooked the streets.”

8.7Verified guest

“Only a 10-minute walk from Flinders Street Station. An amazing location, with a soundproof king room and nice toiletries. Breakfast was exceptionally good with a fabulous view, and the staff were brilliant.”

8.7Verified guest

“A spacious, soundproof unit that was easy to access, with great views and a really large bathroom.”

8.7Verified guest

“An excellent experience all around. The price was right, the location was perfect for the CBD, the staff were friendly, and the rooms were clean and well-appointed. No issues at all.”

8.7Verified guest

“Excellent service and friendly staff. The location was perfect for a city stay, a short walk to the river, museums, galleries, and sports or concert venues. Good restaurants were nearby too – a bonus! We booked a King Room but were lucky to be upgraded to a suite, so this review may be a bit biased, but the rest of the hotel was really good too.”

8.7Verified guest

“Great service, which is important to me as a CEO of a company.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Getting around: The hotel is a 10-minute walk from Flinders Street Station, making it easy to explore the city and beyond. The CBD location means most attractions, dining, and shopping are within walking distance.

Nearby sights: Treasury Gardens is approximately 0.7 km away. The Yarra River, museums, art galleries, and sports and concert arenas are also a short walk from the hotel, according to guests.

Dining and cafes: Guests mention being close to food and beverage outlets, cool cafes, restaurants, and the market. The hotel itself has a restaurant and bar, plus in-room breakfast.

123 Collins Street, Melbourne, Victoria, 3000, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
548 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available at the hotel?

Yes, parking is available, including valet parking.

Are pets allowed at Grand Hyatt Melbourne?

No, pets are not allowed at this property.

Does the hotel have a fitness centre?

Yes, there is a fitness centre on site, which one guest described as amazing with great equipment and a fine view.

Is there a spa at the hotel?

Yes, the hotel has a spa and wellness centre that offers treatments such as facials, body wraps, and full body massages.

What room types are available?

Rooms include Twin and King options, with choices like River View, City View, Club Access, Spa Bath, and Suites. All rooms feature a shower, coffee machine, heating, bathtub, and air conditioning.

The bottom line

Grand Hyatt Melbourne earns its reputation for service and location, with rooms that mostly impress. A reliable choice for a CBD stay, though some guests find parts of the property ready for a refresh.

8.7What we think

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